Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Estimated Delivery Time

• United States: 7–15 business days

• Canada: 7–15 business days

• Europe: 7–17 business days

• International: 10–20 business days

Delivery times may vary due to customs clearance, weather conditions, holidays, or carrier delays.

Tracking Information

Customers will receive a tracking number via email once the order has been shipped.

Delayed or Lost Packages

If your package is delayed or lost during transit, please contact our support team for assistance.

Incorrect Shipping Address

Customers are responsible for entering accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided during checkout.

Contact Us

Support Email: support@aokieni.com